Author Archives: pfripp

Speaking at Service Clubs: Boost Your Business

What do you know that other people want to know about? What do you know that other people should know? What are the questions people ask you most often about your business, or industry, or even hobby or interests?
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Business Communications: Don’t Confuse Your Customers

Business Communications: Don’t Confuse Your Customers
My Grammar Granny recommends we check our punctuation.

An Empty Restaurant?

What is the difference between the two pairs of sentences below? Which would you want to describe your new client, a large restaurant chain?

Customers, who were barefoot, were not welcome in the chain’s restaurants.
Customers who were barefoot were not welcome in the chain’s restaurants.

Head chefs, wearing the tallest toques, were given shares in the chain.
Head chefs wearing the tallest toques were given shares in the chain. Continue reading

Posted in Blog Post, Customer Service, Effective Communication | Leave a comment