Customer Service Articles

The customer service articles presented here are the "best of the best" published by the members of Speakers Roundtable. The list of articles will grow every month as our members continue to write and publish. We hope you enjoy and learn from them.

• Italian Cuisine and Astronomy: Manage the Customer's Experience
  Sanborn
• Educating Customers Mean Bigger Profits
  Winniger
• Good Customer Service Is More Than Good P.R.
  Fripp
• SERVICE STRATEGIES: Have Some Fun
  Sanborn
• 5 characteristics of a professional
  Fripp
• The 10 Practices of Exceptional Service
  Sanborn
• Your two customer service questions
  Fripp
• Don't take all the money that's on the table
  Fripp
• Keeping up with the vigilante consumer
  Providing superb customer service
  Fripp
• Strategic Exe
  Sanborn
• Customer service means actions, not slogans
  Fripp
• Everyone represents your company
  Fripp

Click for List of Speakers Tony Alessandra Dianna Booher Ty Boyd Jim Cathcart Danny Cox Roger Crawford Bert Decker Patricia Fripp Art Holst Don Hutson Charlie Jones Peter Legge Scott McKain Charlie Plumb Nido Qubein Naomi Rhode Mark Sanborn Jim Tunney Thom Winninger

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