Executive Presence-Do You Have It?
Executive presence may be hard to define, but most people
know it when they see it. Do you have it? If you think it may be lacking,
or if you'd like to increase your credibility and confidence, consider
the following tips:
Tip: Be Aware That Gestures and Mannerisms Either Support or Sabotage
What You Say
Gestures and mannerisms can either convince your audience of your sincerity
or antagonize them. Imagine yourself in an airport, with conversations
going on all around you, and you yourself engaged in a farewell to a
friend. All of a sudden, the man and woman sitting next to you begin
to wave their arms dramatically, their fingers urgently punching the
air. Immediately, your attention is diverted from your own conversation
to this couple. Why do their words not distract you, but their gestures
do? That's the power of gestures and mannerisms; often, movement speaks
louder than words.
You may be completely serious, passionate, and confident about what
you have to say, but your audience may perceive you as insincere because
of poor eye contact, slouched posture, a bored expression, or weak gestures.
Tip: Become Conscious of What Your Body Language Says When You're
in Front of a Group
Your upper-body posture is controlled primarily by what you do with
your arms. Your posture and your gestures are difficult to separate.
They make a total statement.
I work with many people who are completely unaware of their body language
until they see themselves on video for the first time. For example,
some people stand with their head intensely protruding forward as if
they are about to scold the audience. Others stand in a slouched position
as though they are exhausted from marching through the desert for days
without rest. Others hug, pat, and squeeze themselves when they speak.
Still others either stand rigid as if locked in a straightjacket or
sway back and forth as if they are a shy teenager about to ask their
first date to the prom.
Look at yourself in the mirror and see how it feels to stand with your
arms relaxed loosely at your side or with your elbows slightly bent.
It may feel awkward, but it does not look awkward. Simply stand there,
looking in the mirror, and get used to the various postures that both
look and feel appropriate so that you do not feel awkward with that
same natural posture, gesture, or stance in front of a group.
Tip: Add Volume to Increase Authority
In our society, little girls are taught that loud voices are not feminine,
whereas little boys learn no such inhibitions. As a result, women often
have problems with speaking loudly enough. In today's business arena,
wimpy voices get little attention. Consider the extreme. When someone
shouts, everyone turns to look-regardless of what's being said. Volume
gets attention.
Remember that your voice always sounds louder to you than to anyone
else. Take another person's word for it when he or she says you need
to speak up. Also remember that your voice is an instrument; it needs
to be warmed up, or it will creak and crack at the beginning of your
presentation. If you warm up with a high volume, as though projecting
to those in the back row, your volume also will improve your vocal quality.
Volume adds energy to your voice; it has the power to command or lose
listeners' attention.
Tip: Lower the Pitch to Increase Credibility
Pitch, the measurement of the "highness" or "lowness"
of your voice, is determined largely by the amount of tension in the
vocal cords. When you are under stress, you may sound high-pitched;
when you are relaxed and confident, you will have a naturally lower
pitch.
Authoritative vocal tones are low and calm, not high and tense. Inflection
is a pitch change-from "Stop!" screeched at an assailant to
the haughty "Please stop" directed at a stranger using your
department's copy machine. You can lower your pitch to some degree by
practicing scales (as singers do, dropping the voice with each word)
and by breathing more deeply to relax your vocal cords.
Remember that a lower pitch conveys power, authority, and confidence,
whereas a high pitch conveys insecurity and nervousness.
Tip: Identify Vocal Qualities That May Detract From an Overall Positive
Impression
Vocal quality refers to such characteristics as a breathy sound, a tense
harshness, hoarseness, nasal tones, or a deep, resonant, solemn sound.
Vocal quality is also measured by weaknesses such as slurring of words,
over- or under-articulating certain sounds or accents, and so forth.
You can correct some of these yourself simply by awareness; others may
require the help of a voice coach.
ARTICLE TAGLINE FOR DIANNA BOOHER, CSP
Copyright By Dianna Booher, author of 40 books and CEO of Booher Consultants,
a communication training firm. Tips excerpted from Speak with Confidence:
Powerful Presentations That Inform, Inspire, and Persuade (McGraw-Hill,
2003). www.booher.com 817-868-1200.
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