How To Sell, Serve and Succeed

Nido Qubein, CSP, CPAE


To sell effectively in today's ever-changing, competitive world, one must master sales skills and behavioral knowledge. Nido teaches both with humor and audience involvement. He focuses on the Law of Identification (when something becomes personal it becomes important; treat every customer as if you're about to lose them) and teaches participants to ask penetrating quesitons (how must this person feel first so this person will buy from us). Nido emphasizes: Prospects don't want to buy your product; they want to buy the product of your product. Remember: Your service and product must be better than your competitors and your customer must readily acknowledge that.


 

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